Alpha Contact
Talk to Alpha Wetsuits
Use this page for product questions, made-to-measure wetsuits, measurements, orders, shipping, returns and warranty. A complete message helps Alpha reply more accurately.
- Correct name, email and phone number.
- Order number if the request concerns a purchase.
- Discipline, use and configuration for technical requests.
Frequent requests
What to include in the message
The clearer the context, the easier it is to connect the request to the correct product, order or configuration.
Measurements and made-to-measure
For made-to-measure wetsuits, indicate discipline, season, desired thickness and any measurement doubts.
Orders and tracking
For an existing order, prepare the order number, purchase email and any courier message received.
Returns and warranty
For after-sales support, include a clear description and keep photos, documents and packaging.
Contact form
Send your request
Fill in the form with real details and a concrete description. For orders and support, always add the order number when available.
For technical requests
Specify discipline, season, approximate temperature, thickness, lining or requested inside material. If you have measurement doubts, check the dedicated guide first.
Support method
How to make the request more useful
- Describe the product or configuration you are interested in.
- Add order number, size, measurements or technical details when needed.
- Send one request at a time, with a clear subject and complete context.
Frequently asked questions
Before writing
Can I ask for advice before ordering a made-to-measure wetsuit?
Yes. Indicate discipline, use conditions, measurement doubts and desired configuration so Alpha can review the request better.
What should I include for an existing order?
Include order number, purchase email, product involved and reason for the request.
Can I use the form for returns or warranty?
Yes. Describe the case and keep photos, documents and packaging. For made-to-measure or personalized products, contact Alpha before shipping anything.
Where can I find information before sending the message?
The measurement, order, secure purchase, returns and warranty guides answer the most common questions before sending.
Useful links