What items can I buy on alphawetsuits.com
All items that are available at the time of purchase in the sales lines of the brands owned by the group Alpha watersports europe.
I made an order on alphawetsuits.com , When will I be sent?
Orders will be processed from Monday to Thursday from 08.00 to 17.00 and Friday from 08.00 to 13.00 (CET) and in these days Alpha Wetsuits undertakes to process an order received within 2 working days from the confirmation of payment. Orders received during the weekend or on bank holidays * will be processed on the first working day. (* Italian holidays are January 1st and 6th, Easter Day and Easter Monday, April 25th, May 1st, June 2nd, August 15th, November 1st, December 8th, December 24th , December 25th and 26th.) Once the order is packed, the package will be delivered to the courier who will then take it to its destination.
With which courier will I receive my order?
We use different couriers depending on the reference market. In the e-mail confirming the shipment will be reported with which courier the order will be sent.
Where can I find the tracking number linked to my order?
At the time of order processing you will receive an e-mail to inform you that the order has been sent. Inside the e-mail there will be indications on the courier and on the tracking number. Furthermore, this information will also be available on your account so that you can monitor the progress of the shipment at any time on the reference courier website.
I received a discount voucher to use, how can I use it?
The discount code must be entered in the appropriate space, at the bottom left in the summary page of your cart. Once you have entered the code, you will have to click on the “Apply Coupon” button and the cart will be automatically updated.